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CUSTOMER CASE

Visualize data for more insights into electricity consumption

Tibber is the world's first all-digital electric utility to help households reduce unnecessary electricity consumption.

"With smart technology, we give our customers the insights and tools they need through our app. They also get fossil-free electricity at purchase price, which means our customers pay as much for the electricity they consume as we do when we buy it." - Tibber

Gullers Grupp is an agency for leading social actors.

"We are passionate about social issues and communication, and to find solutions that contribute to dialogue and understanding - prerequisites for a well-functioning democracy. We are there for everyone who wants to develop society, find new solutions and create change" - Gullers

Developing fun web solutions with THNX is something I wouldn't doubt doing again. They had both an excellent process and were responsive to needs. They found good solutions to complex problems and the delivery was perfect.

Sofia Berggren

Head of Global Brand, Tibber

! 01

Challenges

Tibber wanted to learn from customers' consumption patterns to help them have smarter electricity consumption that costs customers less money and also help them consume less electricity. This project was about showcasing Tibber's collected consumption data in a clear, neat and user-friendly way. The target audience was both customers and potential customers, but also journalists who, with the help of "The Power of Data" site, could delve deep into the data and save clear and representable graphs from all the collected statistics.

Gullers Grupp highlighted exciting insights about electricity consumption in a concept and design that was suitable for a web solution that would then present diagrams and calculations of electricity costs and consumption in an efficient and simple way.

THNX was commissioned to present all information in a web solution, from large data files to users in a witty, visually clear, stylish and user-friendly way.

! 02

Solution

THNX's role in the project was to implement a web solution based on the overall design developed by Gullers in consultation with THNX. THNX also handled the large amount of data with detailed information on electricity prices over time in different regions, from different accommodation and heat sources.

The web solution was created using the React framework Next.js and used services such as UpStash to store a large amount of data, which was broken down into smaller chunks that could then be easily retrieved and consumed by the end user's web client.

! 03

Results

potential customers and existing customers of Tibber as well as journalists could easily view and compare electricity prices via the new web tool. With the help of the built-in functionality, it was easy to share the information presented in the graphs and you could use the web to keep track of electricity prices. For those who benefited from the data for articles, comparisons and supporting documents, there was the functionality to download filtered and selected graphs as images in .png format.

All data presented in the web tool is based on the actual electricity consumption of all Tibbers customers in Sweden and Norway. Consumption data from the last 12 months is normalized to average living spaces in order to be able to compare the data between different homes.

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